Kathy’s wealth of executive experience spans the globe as a CEO, President, and COO of several multinational Business Process Outsourcing (BPO) companies. Her dynamic leadership style and strong business savvy earned her three Board of Director seats, serving the stakeholders of the companies she led. Kathy’s driven major corporate change too, while at the helm of four organizations built and sold through acquisition strategies. As a women business leader, she has proudly accepted awards acknowledging her amazing career accomplishments.
A remarkable leader of people, Kathy is passionate about inspiring and motivating professionals to achieve stellar performance. She makes it a personal pledge to mentor both rising and seasoned leaders who need guidance to navigate internal corporate dynamics and career visioning and advancement. With a unique ability to identify, bring together, and coach talent, Kathy is proud of the advancement and development she supported for many of her colleagues.
One of her greatest gifts is her interpersonal skills. Throughout her career, Kathy has focused on building relationships with principles of trust and integrity. Through her relationships with personnel, customers, and partners, she instills a corporate culture of staying close, communicating, and being transparent to create more productive results. With a truly charismatic approach to management, Kathy engages and influences team members to carry out corporate initiatives, continually achieving revenue and profit performance targets. She is a master at building and leading exceptional teams.
Kathy has sat on the board of organizations such as ZoomBox, Digital Mail Box, Institute of Financial Operations (IFO). She is also steeped in global network of long-standing client relationships in Fortune 500 organizations including American Express, Wells Fargo, JP Morgan Chase, Prudential, McDonalds, Colgate, Bose, Sony, Bosch, AT&T, Cigna, Aetna, and Accenture as just a few notable mentions. Kathy is also a sought-after speaker, doing keynotes and presentations at events such as NACHA: The Electronic Payments Association, the Association for Financial Professionals (AFP), the International Association of Outsourcing Professionals (IAOP), and the Society of Consumer Care Professionals (SOCAP).
- Financial Services
- Life Sciences
- Packages Consumer Goods
- C-Suite Leader Coaching
- Executive Coaching
- Experience as a Senior Executive
- Managing and Leading Change
- Managing Up Effectively